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    Case Study

    How an HR tech firm leveraged Snowbit to monitor their security infrastructure in real-time

    150+

    Countries

    100+

    IT Vendors

    3000+

    Monitored Endpoints

    24/7

    Monitoring

    About the Company

    The customer is a privately-held payroll and compliance provider based in San Francisco, CA (USA). The company provides hiring and payments services for companies hiring international employees and contractors. It offers a central platform for companies to hire employees and independent contractors located remotely. They equip their customers with tools, features, and guidance they need in a single platform to manage cross-border people management.

    Challenges Faced by the Customer

    This HR Tech company has employees based in over 150 countries. They use multiple SaaS platforms across a robust cloud environment with significant inter-dependencies, spread across multiple AWS regions, and more than 3000 monitored endpoints. They were looking for a single platform to be able to centrally coordinate between multiple security solutions, as well as have the capability to provide 24/7 continuous threat detection and Security Incident and Event Management (SIEM) across their infrastructure.

     

    Their expectation from the solution was to not only identify the security threats but also respond quickly and take necessary actions to prevent any impact on their business operations as well as reduce cybersecurity costs.

     

    Lastly, they also faced a challenge in establishing in-house Managed Security Service Provider (MSSP) operations in a short time frame, particularly around having resources with the right skill sets and ability to provide round-the-clock coverage.

    Selecting the Right Platform

    The HR Tech company was already an Observability customer of Coralogix, and Snowbit platform leverages Coralogix’s Streama© technology to provide real-time insights and a comprehensive view of their cloud environment’s security and compliance. They initiated a month-long Proof of Concept (POC) for Snowbit to showcase its capabilities after which the customer decided to choose this solution.

    Solution Highlights from Snowbit

    1. 24/7 Incident Alerting and Response – The Snowbit Security Resource Center (SRC) complements the Snowbit xDR platform and comprises a team of experienced security analysts, researchers and threat hunting & incident response professionals. Snowbit improved the incident response capabilities with a dedicated team of security analysts who were trained to triage and handle security incidents in real-time as well as working in tandem with the customer’s internal security and operations teams.
    2. Monitor and Triage Security Events – By leveraging Snowbit’s platform, the customer was able to aggregate and monitor multiple events originated from multiple components into a single screen monitored by the Snowbit security team, providing professional analysis and triage of security events and potential malicious activities in their environment.
    3. Managed Detection and Response (MDR) for AWS-based Endpoints – Snowbit SRC introduced a combination of technology and cloud security experts working to continuously detect, investigate, and remove threats from within the customer’s AWS-based environment. Snowbit’s AWS-native security tools and 24/7 monitoring services helped the customer detect and respond to security threats quickly, preventing any impact on their business operations.
    4. AWS Compliance Monitoring – Snowbit added a layer of security for AWS-based environments, helping meeting the requirements and standards of multiple compliances such as CIS AWS Foundations, PCI DSS, HIPAA, ISO 27001, MITRE ATT&CK, and SOC2. The Snowbit team also assisted the customer with mapping their cloud assets on AWS environment and monitoring potentially vulnerable configuration changes in their environment, to increase overall security posture.

    Conclusion

    By partnering with Snowbit, the customer was able to achieve a comprehensive security solution that provided threat detection, incident response, and compliance management across their entire infrastructure. With 24/7 monitoring and incident response services, Snowbit was able to quickly detect and respond to security threats, preventing any impact on their business operations and endpoints. Snowbit’s expertise in regulatory compliance helped the customer remain compliant with regulations such as PCI DSS, CIS, HIPAA, ISO and SOC2. Overall, Snowbit Security provided this HR tech company with a robust and reliable security solution that helped them achieve their security objectives with an affordable budget.

    Unrivalled accuracy to quickly detect and shut down real attacks across all AWS and on-premise monitored services, rapid incident Investigations and zero-friction deployment for new detections and services.