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Snowbit is a cybersecurity technology innovator with a vision to empower organizations across the globe to quickly, efficiently, and cost-effectively secure themselves against omnipresent and growing cyber risks.

Join us on our journey to build a world-class security offering to cover the most complex applications against modern cyber risk.

Posture Global Presence

We are building a global security resource center to provide 24/7 risk management services.

Security Analyzer Competitive Salary

We pride ourselves on rewarding great work with great compensation.

SIEM Continuous Learning

We encourage everyone to continue learning new things – developing both personally and professionally.

Join the Team!

We are building a global team of security analysts, researchers, threat hunting & incident response professionals, architects, developers, DevOps engineers, integration engineers, and more.

Join us in our journey to build a world-class cybersecurity offering.

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Customer DevOps Engineer

Remote, Singapore · Full-time · Senior

About The Position

Coralogix is rebuilding the path to observability using a real-time streaming analytics pipeline that provides monitoring, visualization, and alerting capabilities without the burden of indexing.

By enabling users to define different data pipelines per use case, we provide deep Observability and Security insights, at an infinite scale, for less than half the cost.

We are looking for an Customer DeOps Engineer to join our highly experienced global team in the Customer Success department.

The Customer DeOps Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction.

This role is tasked with helping Coralogix customers with integrating 3rd party services, solution architecture, and ensuring successful adoption of the Coralogix Platform.



  • Suggest and execute the best way of integrating customer's/prospect's architecture into Coralogix
  • Troubleshoot problems with Coralogix's supported integrations for prospects and customers
  • Maintain and evolve customer hosted customizations
  • Contribute to Coralogix knowledge base by creating:
  • Internal and external documentations
  • Contribution to Coralogix engineering blog
  • Create integrations scheduling workflow to support fast response needs
  • Properly escalate unresolved issues to appropriate engineering teams


  • Act as technical escalation point of contact for complicated problems being raised by existing customers
  • Design solutions and customizations to cover temporary gaps in the product, execute them and train the CS department accordingly
  • Maintain and support the solution as an long-lasting commitment to the customer
  • Document the above solutions & customizations and work with Marketing to publish and advocate


  • 2+ years of proven experience in DevOps
  • Excellent customer-facing skills
  • Excellent communication skills in English
  • Motivation to learn new skills and technologies
  • Great interpersonal and communication skills

Advantage to knowledge in the following topics:

  • AWS (EC2, ECS, EKS, VPC, Lambda, S3, CloudWatch, CloudTrail, SAM)
  • GCP (Storage, Function, StackDriver)
  • Azure (Function, Storage Account, Event Hub)
  • Programming languages and scripting (Java Script/Python/Ruby/Bash)
  • Networking (TCP, UDP, REST API, SSL/TLS)
  • Containers (Docker, Kubernetes)
  • Logging (Elasticsearch, Filebeat, Fluent-Bit, FluentD)
  • Monitoring (Prometheus, Grafana, Metricbeat)
  • CI/CD (Travis CI, GitHub Actions)
  • Regex
  • Experience in SAAS B2B software companies - an advantage

Apply for this position